Hot tubs have become a staple of at-home luxury and wellness. Whether you’re looking for stress relief, hydrotherapy, or a relaxing place to gather with loved ones, a hot tub can be a transformative addition to your lifestyle. As more people seek to invest in this backyard bliss, one key decision arises: Should you buy a brand-new hot tub or go with a refurbished one?

At RnR Hot Tubs & Spas, we understand this dilemma. With over 200 five-star reviews and a reputation for expert guidance, we’re here to help you make the best decision for your home, budget, and well-being.

REFURBISHED HOT TUBS VERSUS NEW HOT TUBS: WHAT’S THE DIFFERENCE?

When it comes to investing in a hot tub, one of the first decisions many buyers face is whether to go with a brand-new model or explore the benefits of a refurbished option. Both choices have their pros and cons, and the right one for you depends on your budget, lifestyle, and preferences. Let’s break down the key differences between refurbished and new hot tubs, so you can make an informed decision and soak with confidence.

A refurbished hot tub is a pre-owned unit that has undergone a detailed inspection, cleaning, and repair process to bring it back to high working condition. These tubs may have been returned due to minor cosmetic issues, used as showroom displays, or traded in for upgrades. Most of the refurbs that we deal with have come from customers who have upgraded to one of our hot tubs.

At RnR, refurbished hot tubs are rigorously tested, repaired with genuine parts, and restored to meet industry standards, often with new covers, jets, or control panels. Our process ensures you receive a safe, functional, and affordable spa.

A brand new hot tub is fresh from the factory with the latest in design, technology, and energy efficiency. It hasn’t been used by any prior owner and is typically covered by the full manufacturer’s warranty.

RnR offers premium lines like Vita Spa, known for cutting-edge features such as powerful jet systems, ergonomic seating, and advanced water purification. A new tub also gives you the ability to customize features like shell color, cabinet finish, and lighting systems.

IMPORTANT COMPARISONS: REFURBISHED VS NEW

When deciding between a refurbished hot tub and a brand-new model, it’s important to understand how they compare in key areas that matter most: cost, warranty, lifespan, features, and energy efficiency. Each option offers unique advantages, and the right choice will depend on your personal needs and priorities. In this section, we’ll take a closer look at the most important comparisons to help you weigh your options and choose the hot tub that best fits your lifestyle and budget.

Price Comparisons

One of the biggest advantages of refurbished hot tubs is affordability. On average, you can save anywhere from 30% to 50% compared to the cost of a brand-new model. This significant price difference makes refurbished units an appealing option for first-time hot tub owners, families looking to enhance their backyard on a budget, or anyone wanting the luxury of hydrotherapy without the premium price tag. 

Refurbished hot tubs are typically inspected, tested, and upgraded by professionals to ensure they’re in good working condition, giving buyers a great balance between value and performance.

On the other hand, brand-new hot tubs come with their own set of benefits that can justify the higher price point. New models often include full manufacturer warranties, providing peace of mind in case any issues arise. They also feature the latest technology, including improved energy efficiency, better insulation, modern controls, and stylish design upgrades. 

With zero wear-and-tear, new hot tubs offer a fresh start, ensuring you’re the first to enjoy every soak. For buyers prioritizing long-term reliability and cutting-edge features, investing in a new hot tub may be the ideal choice.

Warranty and Customer Protection

Brand new hot tubs generally come with comprehensive warranties, often covering parts, labor, and even the shell for several years. Vita Spa offers one of the most comprehensive warranties when it comes to new hot tubs. 

There is no need to worry about registering your hot tub when you buy with us. At RnR Hot Tubs and Spas, we register your warranty for you. We will also submit any warranty paperwork that needs to be completed so it is one less thing you need to worry about. 

While more affordable, refurbished hot tubs may come with limited warranties, RnR Hot Tubs stands behind every unit we sell. Our refurbished spas include in-house warranties to give you added assurance and customer support you can count on.

Performance and Energy Efficiency

New hot tubs typically feature the most advanced insulation, energy-efficient pumps, and smart control systems. These technologies help reduce operating costs in the long run.

Refurbished tubs can vary depending on their age and original specs. At RnR, we ensure our refurbished models meet high energy efficiency standards through upgrades and replacements during the refurbishment process.

Lifespan and Long-Term Maintenance

Brand new hot tubs usually last 15 to 20 years with proper care. Since you’re the first owner, you control the maintenance from day one.

Refurbished tubs may have a slightly shorter lifespan depending on their prior usage. However, with professional restoration and regular servicing, they can still provide many years of enjoyment.

Sanitation and Water Quality Concerns

A common myth is that used hot tubs are less hygienic. At RnR, all refurbished models undergo a full sanitation process, including deep cleaning, replacement of filters, and full water testing.

We also provide a range of water treatment options and ongoing support to ensure your spa remains crystal clear and safe.

Appearance and Aesthetics

Our pre-owned hot tubs are well-loved and may show minor signs of wear, but each one is carefully inspected, tested, and restored to ensure it’s in excellent working condition. While some may have small cosmetic blemishes, many are nearly indistinguishable from new and still bring comfort, performance, and style to your backyard. 

If having a fully customized look is your top priority, a brand-new hot tub might be the way to go, but don’t count out our refurbished models. Many of them are showroom-worthy and priced to reflect their condition, value, and reliability.

Environmental Considerations

Refurbished hot tubs are a sustainable choice. By reusing and restoring, you help reduce landfill waste and conserve manufacturing resources. We have saved 100s of hot tubs from going to the dump and have given them a second life. 

For eco-conscious buyers, choosing a refurbished spa from RnR is a great way to enjoy luxury while minimizing your environmental footprint.

HOW TO KNOW IF YOU SHOULD BUY A REFURB OR A BRAND NEW HOT TUB

Choosing between a refurbished or new hot tub ultimately comes down to your individual needs, preferences, and budget. Both options offer great benefits, but one may suit your lifestyle better than the other. In this section, we’ll break down who each type of hot tub is best suited for—whether you’re a first-time buyer looking for value, a seasoned spa owner seeking the latest features, or somewhere in between. 

Refurbished hot tubs are ideal for:

• Budget-conscious buyers
  
• First-time hot tub owners
  
• Environmentally-minded shoppers
  
• Those looking for a high-quality spa without breaking the bank
  

Brand New Hot Tubs are ideal for:

• Buyers seeking the latest technology
  
• Long-term investors in home wellness
  
• Those who want full warranties and customization
  
• Homeowners planning to keep the spa for 10+ years
  

WHAT TO LOOK FOR IN A REFURBISHED HOT TUB

When shopping for a refurbished hot tub, it’s important to know what to look for to ensure you’re getting a quality product that will deliver years of enjoyment. While these tubs offer great value, not all refurbished models are created equal. 

Our team of experts can walk you through the key factors to consider, such as the condition of the components, the quality of the refurbishment process, and any warranties or guarantees that come with the tub. By understanding these elements, you can confidently choose a refurbished hot tub that meets your needs and expectations.

Before buying a refurbished hot tub, consider:

• The age and model of the tub
  
• Whether it has been professionally inspected
  
• What parts were replaced or repaired
  
• Warranty and service options
  

At RnR, our certified refurbishment process includes transparency at every step so you know exactly what you’re getting.

At RnR, we don’t just sell hot tubs, we deliver peace of mind. Here’s what sets us apart:

• Certified refurbishment with genuine parts
  
• Premium brands like Vita Spa
  
• Local expertise in Calgary and the surrounding areas
  
• Exceptional customer service from first visit to final soak
  
• Over 200 five-star reviews from satisfied customers
  

Whether you choose a refurbished or brand-new hot tub, the best option depends on your goals, budget, and lifestyle. Refurbished models offer great value, while new tubs bring the latest features and longest lifespan.

Whichever path you choose, RnR Hot Tubs & Spas is here to guide you every step of the way with expertise, integrity, and a commitment to your satisfaction. We invite you to visit our Calgary showroom and see the difference for yourself.

You can visit us at Bay 8 –  5700 Barlow Trail SE in Calgary.

Servicing all makes and models, including Vita Spa, American Whirlpool, and Maax Spas.

Now servicing Calgary, Airdrie, Strathmore, Okotoks, High River, Chestermere, Invermere, Banff, Canmore, Radium, Golden, and the surrounding areas.