RnR
hot tubs
& spas
services
LOOKING FOR YOUR WARRANTY CARD? CLICK HERE
- Warranty Registration: Part of our commitment to serving our customers in the best way possible, our service coordinator will register your hot tub or swim spa warranty for you.
- Warranty Service: We are your certified warranty service provider for Maax Spas. Refer to your warranty information for warranty care. Please do not tinker with your spa components while under warranty coverage and let the professionals ensure you get the right parts for the issue. Call our office to book service.
- Hot Tub and Swim Spa Manuals: Head over to our Resources page to grab yours.
How we help:
As part of our commitment to providing exceptional service, our dedicated service coordinator will register your hot tub or swim spa warranty for you—so you don’t have to worry about it on delivery day. As a certified warranty service provider for Maax Spas, we’re here to ensure your spa remains in top condition. Please refer to your warranty information for coverage details, and avoid tampering with spa components while under warranty. Our professionals are ready to assist you with any service needs—simply call our office to book an appointment.
email now to book your service
- Diagnostic: Includes first 30 minutes onsite. One time fee to diagnose problem, material count and quote the repair. Includes any portion of the hour to account for driving time.
- 50 Point Inspections: Ensure your spa is working at its peak! Have our team evaluate your spa once per year to ensure optimum performance.
- Bench Test In Shop: This involves RnR filling and running your hot tub in our workshop to ensure proper function.
- Plumbing Replacement: Fixing and replacing any plumbing components that may be leaking or compromised.
- Freeze Damage: Fixing and replacing any components that may have been damaged due to weather conditions and ice forming.
- UV/Ozone Repair: We can take a look to ensure your system is operating optimally. Around the 2-year mark, the bulb and ozone may need to be replaced.
- Accessory Installation: Stairs, handrails, cover lifters, and more, can make your hot tub become a spa, a place to entertain, or just get away from it all. Our trained Service professionals are here to help and take care of the details for you.
- Cover Installation: Unwrapping the cover and installing onto hot tub or swim spa and the cover lifter if attached to hot tub. Disposal of wrapping included.
- WIFI Add On: Connect to your spa anywhere in the world with WIFI technology.
how we help:
RnR Hot Tubs and Spas offers expert hot tub and swim spa service to keep your investment running smoothly. From routine maintenance to repairs and water care, our professional team ensures your spa stays in top condition year-round. Trust us for reliable, hassle-free service so you can relax and enjoy your hot tub worry-free.
reach out to the office today
- Pump Maintenance: Recommended every 2.5 years, we will replace seals, gaskets, and “o” rings. This is recommended in warm weather conditions as pumps will need to be brought to our shop. We can do this for you, or if you are handy you can save some money and bring them to us.
- Covana Annual Maintenance: Washing the cover to remove stains, dirt, and bacteria. A water source is required. Post greasing - recommended annual service. Inspection and diagnostic of the unit. Repairs to be quoted.
- 50 Point Inspection: Don't wait until something breaks! RnR Hot Tubs and Spas is Calgary’s is the first company to provide a comprehensive 50 point inspection. We believe in preventative maintenance and want to ensure our customers will enjoy their hot tub year round. Book and appointment now for a 50 point inspection, and we will come assess your hot tub and provide our diagnostics. Don’t wait until something breaks, call now to keep your hot tub running smoothly and in great working order.
- Monthly Water Maintenance: At RnR Hot Tubs and Spas, we are here to help and offer the convenience of a Monthly Maintenance Package. Relax knowing your hot tub will be in top condition for you every time you use it. Let us take care of the busy Maintenance work so you can enjoy your spa.
- FREE Water Testing: Please bring in a water sample to our shop for our staff to advise on the best course of action to remedy your water chemistry. Available during business hours.
- Ultrasonic Filter Cleaning: Ultrasonic cleaning is a revolutionary new technique for removing dirt and contaminants from filtering equipment and components of all types. We’ve personally been impressed by the increased filter flow rate, performance, and longevity of spa filters that are cleaned using an ultrasonic method. Drop off your filters and go! No more scrubbing, soaking, or spraying your filters. We will clean them for you and call you when they are ready for pick-up.
- Chemical Balancing: Do you need some help balancing your chemicals? We are happy to help. Have our team come test your water and correct imbalances. If you would like us to do more, consider our Monthly Water Maintenance program.
how we help:
Keep your hot tub or swim spa in peak condition with RnR Hot Tubs and Spas’ maintenance and care services. Our expert team provides water balancing, cleaning, and regular upkeep to extend the life of your spa and ensure a stress-free soaking experience. Let us handle the details so you can focus on relaxation.
reach out to the office to get booked
- Moving Within Your Property: We can assist with relocating your hot tub or swim spa. Whether it be onto a new base or into a new location on your property.
- Winterization: Not using your spa for the winter? RnR HotTubs will drain your spa, and wipe the interior of your spa with a clean product. We will add several jugs of antifreeze to prevent freezing. The customer must provide a spot to dispose of water or be home to show us where they would like the water drained.
- Dewinterization: Time to start up your spa? Let us clean out the antifreeze and get your tub running again. We will clean out your lines, wipe the interior of your spa with a Clean product, and lube/replace “o” rings and gaskets if needed. This service also includes a complimentary 50-point inspection.
- Moving To Another Property: This involves picking up your hot tub or swim spa and moving it to another address.
how we help:
RnR Hot Tubs and Spas specializes in safe and efficient hot tub moves, whether you're relocating, upgrading, or need professional removal. Our experienced team handles every step, from draining and transport to reinstallation, ensuring your spa is moved with care. Let us take the stress out of your hot tub move so you can enjoy a seamless transition.
email the office to book
- Deep Interior Clean: Time for a deep clean. We will purge your lines with degreasing chemicals to clear body oils from hidden lines, wipe interior surfaces, clean jets, and jet housing, and flush lines.
- Exterior Clean: We will wipe down the skirt, apply cover care, and clean your steps.
- Hot Tub and Swim Spa Drains: Your water needs refreshing! You will need to have a water source available and access to power. Consider upgrading to one of our cleaning packages should you want your tub to be cleaned at the same time.
- Hot Tub and Swim Spa Refills: RNR to fill up hot tub or swim spa and start it up. This includes ensuring your water chemistry is balanced.
how we help:
RnR Hot Tubs and Spas offers convenient cleaning packages to keep your hot tub or swim spa fresh, balanced, and ready to enjoy. Our expert team handles everything from draining and deep cleaning to water balancing and filter maintenance, ensuring a hassle-free experience. Choose the package that fits your needs and let us take care of the rest!
ORDER YOUR COVER TODAY
Although we have a vast collection of manufacturer’s tub specifications on file, we highly recommend that order information include the tub MAKE, MODEL, YEAR AND ACTUAL TUB DIMENSIONS, (Note that manufacturers can vary tub dimensions from year to year on models of the same name!!)
At RnR Hot Tubs and Spas we are dedicated to bringing our customers the best hot tub covers on the market in Calgary. We look for ease of use, durability, aesthetics and functionality. We also like to offer our customers choice and encourage you to speak with our Sales Team to find the cover that best suites your needs.
Energy Efficiency: Hot tub covers help to retain heat, reducing the amount of energy needed to keep the water at your desired temperature. This can result in lower heating costs over time.
Safety: A cover can prevent accidents by acting as a barrier, especially if you have children or pets around. It also deters unauthorized use of the hot tub.
Water conservation. By reducing evaporation, covers help to conserve water, as you won’t need to top up the hot tub as frequently.
Maintaining Water Quality: Covers keep debris such as leaves, dirt, and insects out of the water, reducing the frequency of cleaning and chemical treatments needed to maintain water quality.
Extend Equipment Lifespan: By protecting your hot tub from the elements, covers can extend the lifespan of components such as pumps, heaters, and filters, reducing the need for repairs or replacements.
Convenience: Having a cover makes it easier to maintain your hot tub. It keeps the water cleaner for longer periods, reducing the frequency of water changes and maintenance tasks.
Temperature Regulation: Covers can help regulate water temperature in hot weather, preventing overheating and reducing the need to run the cooling system excessively.
Investing in a quality hot tub cover not only enhances the enjoyment of your hot tub experience but also saves you time, money, and energy in the long run.
wHY BUY A NEW HOT TUB COVER?
HOW TO CHOOSE A NEW COVER?
WHERE TO BUY A NEW COVER?
the measurements we need:
Size And Fit: Ensure that the cover you select fits your hot tub properly. Measure the dimensions accurately, including the length, width, and any rounded corners. A cover that fits snugly will provide better insulation and protection.
Material: Hot tub covers are typically made from vinyl, weathershield, or a combination of both. Look for a cover with high-density foam cores, as they provide better insulation and durability. Additionally, choose a material that is UV-resistant and can withstand harsh weather conditions.
Safety Features: Opt for a cover with safety locks or straps to prevent unauthorized access, especially if you have children or pets around. Some covers also come with built-in locks or key-operated systems for added security.
Durability: Look for a cover that is durable and resistant to wear and tear. Reinforced stitching, sturdy handles, and marine-grade vinyl can enhance the longevity of the cover.
Ease of use. Consider how easy it is to remove and replace the cover. Look for covers with lightweight materials and convenient lifting mechanisms, such as handles or straps, to make it easier to access your hot tub.
Warranty: Check the warranty offered by the manufacturer, as it can provide peace of mind and protection against defects or premature wear.
Appearance: While not as critical as other factors, you may also want to consider the aesthetic appeal of the cover. Choose a color and design that complements your hot tub and outdoor space.
RnR Hot Tubs is known for offering high-quality hot tub covers made from durable materials. We work with a Canadian Supplier who makes the covers in British Columbia. The covers are designed to withstand Calgary’s harsh weather including extreme temperatures, snow, and UV exposure.
RnR Hot Tubs offers covers that are customized to fit your specific hot tub model. This ensures a snug and secure fit, maximizing insulation and energy efficiency.
By investing in covers from RnR Hot Tubs, you can reduce heat loss from your hot tub, resulting in lower energy consumption and savings on your utility bills. The covers are designed to provide excellent insulation, keeping your hot tub warm and ready for use.
RnR Hot Tub covers provide superior protection for your hot tub by keeping debris, leaves, and other contaminants out. This helps maintain water quality and reduces the frequency of cleaning and maintenance.
With durable construction and weather-resistant materials, covers from RnR Hot Tub are designed to last a long time. Investing in a quality cover will help extend the life of your hot tub, protecting it from the elements and minimizing wear and tear.
customer testimonial
We have had RnR technicians out to our home (outside of Calgary) to service our tub multiple times over the last couple of years. I cannot begin to describe the professionalism, expertise and care that their technicians put into every job. They take the time to explain all that service that is required and always come with all (and I mean all) the possible parts for your tub. I wouldn't imagine having anyone else work on my hot tub.
Absolutely 5 Star work and customer service. I unequivocally recommend calling RnR if you need any service or parts for your hot tub!!
I was just back at RnR (Oct. 27, 2024) for a jet and chemicals. The associate was super knowledgeable and helped me right away.
RnR is the ONLY place to get your spa supplies!!
- T.B.J