We’ve all heard the stories…

Hot tubs showing up before the electrical is ready, not fitting through gates, or getting placed on uneven ground. It can turn an exciting day into a stressful one fast. That’s why preparation is key.

You’ve made the exciting decision to bring home a hot tub!

CONGRATULATIONS!

Whether you’re craving relaxation, relief from sore muscles, or more quality time with loved ones, your new spa is about to upgrade your everyday. But before the warm, bubbling water can work its magic, there are a few crucial steps to take to ensure a smooth and stress-free delivery.

At RnR Hot Tubs and Spas, we’ve guided countless customers through this process, and we’re here to ensure your experience is seamless from the moment you say yes to your first soak. This pre-delivery guide will help you get everything in place, allowing you to focus on enjoying your new purchase.

HOT TUB PRE-DELIVERY GUIDE

Bringing home a hot tub is an exciting step toward creating a personal sanctuary right in your backyard. We know you’re envisioning peaceful evening soaks under the stars and fun-filled weekends with family and friends, your new spa will soon become a central part of how you relax and reconnect. However, before the water starts bubbling, there are a few essential considerations to ensure everything goes smoothly on delivery day.

We will walk you through everything you need to know before your hot tub arrives. From selecting the ideal location to ensuring your space is delivery-ready, we’re here to help you feel prepared and confident. Let’s take a closer look at what to keep in mind before your hot tub is delivered and set up.

1. Schedule a Site Inspection

Still feeling unsure? You’re not alone, and that’s precisely why we offer complimentary site inspections for anyone ready to purchase a hot tub or swim spa from RnR Hot Tubs and Spas.

Our team will visit your home and conduct a thorough walkthrough of your chosen location. We’ll assess factors such as access routes for delivery, base requirements, proximity to electrical hookups, and overall site readiness. We’ll also answer any questions you may have, whether it’s about landscaping, privacy ideas, or planning your electrical setup. We work with a network of trusted Preferred Partners and are happy to connect you with experts who can assist with any part of the site preparation we don’t handle directly.

This extra step is all about peace of mind. We want your delivery day to be exciting, not overwhelming. By taking the time to plan ahead with a professional, you’ll avoid surprises and make sure everything is ready for a seamless installation.

Ready to schedule your inspection? Please call us or visit our showroom. We’re here to help you every step of the way.

2. Choose the Right Location

Where you place your hot tub matters. Not just for the look and feel of your outdoor space, but also for long-term safety, accessibility, and ease of use. Choosing the right location ensures you’ll get the most out of your investment for years to come.

Start by asking yourself a few key questions:

• Is the area level and stable enough to support the full weight of your hot tub when filled with water and people?
  
• Is it easily accessible year-round, even during the winter months when snow and ice may be a factor?
  
• Does it have proper drainage to prevent water from pooling around the base or creating ice buildup?
  
• Does the spot offer enough privacy, or can you create a more secluded atmosphere with fencing, landscaping, or a privacy screen?

A solid, stable foundation is non-negotiable. This can be a reinforced concrete pad, a properly supported deck, or a hot tub pad foundation designed to distribute weight and prevent shifting or settling over time evenly.  Without a proper base, any issues that arise may not be covered under warranty.

Pro tip: During your complimentary site inspection, our delivery team will help assess your space and recommend the best placement based on your property, the model you’ve chosen, and how you plan to use your spa. With the proper setup, your hot tub won’t just be installed; it’ll be perfectly placed for maximum comfort and peace of mind.

3. Plan for Power

All hot tubs require electricity, but not all setups are the same.

• Plug-and-play hot tubs typically operate on 110V and can be plugged into a standard outlet.
  
• Larger spas (like many of our Vita Spas) require 220V hardwiring by a licensed electrician.

We recommend arranging for electrical work to be completed before delivery to avoid any delays. Please let us know which model you’ve chosen, and we’ll provide you with the exact specifications your electrician needs. 

If you’re looking for a reliable electrician, we work with trusted professionals who are experienced in installing hot tubs and swim spas. We’re happy to connect you with one of our recommended partners to ensure your electrical setup is completed safely and efficiently. In compliance with the code, so everything is ready for a smooth delivery and installation day.

4. Ensure Clear Access for Delivery

One of the most important yet often overlooked aspects of hot tub delivery is ensuring a clear and accessible path from the street to the final installation site. Even if your space appears manageable at first glance, there may be hidden challenges that can affect delivery day.

Here’s what to double-check before your scheduled delivery:

• Gate openings should be wide enough to accommodate the hot tub (usually at least 40 inches).
  
• Overhanging branches, eaves, or low-hanging power lines should be trimmed or safely cleared.
  
• Obstacles like air conditioning units, fences, garden beds, or tight corners should be identified ahead of time.

If your path is too narrow or there’s no way to maneuver the spa into place safely, don’t worry, there are other options available. Our team will review all of this with you prior to your delivery and help coordinate the logistics for you.

By ensuring clear access ahead of time, you help us deliver your hot tub safely, efficiently, and without delay so you can start enjoying it sooner.

5. Think About Water Access & Drainage

Once your hot tub is in place, the next step is to fill it up and keep it functional, which involves considering both water access and proper drainage.

You’ll need a hose long enough to reach the spa from your outdoor tap. It’s also important to plan for where the water will go when it’s time to drain and refill your hot tub (which happens a couple of times per year). Make sure the area around your spa:

• Has easy access to a water source
  
• Includes a safe and effective drainage route. Avoiding sloped areas that direct water toward your home, garage, or city drains

In addition to water logistics, it’s critical to think about future accessibility for maintenance and repairs. While building your hot tub into a deck might look sleek and seamless, it can make service work extremely difficult and costly.

Our recommendation? Keep all four sides of the hot tub accessible. This ensures that our technicians can easily access pumps, plumbing, and electrical components if service is ever needed. Planning for accessibility now can save you major headaches (and expenses) later.

Pro tip: During your site inspection, we can help you find a setup that’s both functional and beautiful so your spa looks great while staying easy to maintain.

6. Prep Your Surroundings

Your hot tub is more than just a place to soak; it’s a sanctuary. It’s the centerpiece of your outdoor lifestyle. Preparing the space around it can enhance both the function and feel of your backyard, turning your spa area into a personal retreat.

Consider how you would like to utilize the space, both during the day and at night. Creating a comfortable, accessible, and inviting area around your hot tub makes every soak more enjoyable. Consider:

• Decking or patio space to create a stable, slip-resistant surface around your spa area
  
• Soft lighting for evening use. String lights, solar path lights, or spotlights can add ambiance and improve safety.
  
• Steps or a handrail for easy entry and exit, especially in colder months when surfaces may be slippery.
  
• Storage solutions for towels, spa chemicals, covers, and other essentials to keep your area organized and spa-ready.

This is also the perfect time to start dreaming about privacy features or landscaping. Privacy screens, fencing, or strategically planted shrubs can help create a more secluded and peaceful environment. Decorative touches, such as potted plants, outdoor furniture, or a fire pit, can further enhance the space.

A little planning now will help you create a backyard oasis you’ll love to spend time in whether you’re soaking solo or hosting friends and family.

7. Get to Know Your Spa Brand

With premium brands like Vita Spa, you’re getting more than just a hot tub. You’re getting innovative design, advanced hydrotherapy, and smart technology that sets it apart from the rest.

Before your delivery, browse the features of your chosen model and take note of maintenance recommendations. Our team will guide you through the setup and water care process, but having a basic understanding of the fundamentals never hurts.

Bringing home a hot tub is an exciting investment in your comfort, wellness, and outdoor living. With the right preparation, your delivery day can be smooth, stress-free, and the start of something truly special. 

At RnR Hot Tubs and Spas, we’re here to guide you through every step. From choosing the right model to helping you plan your space and get everything ready for installation.

We don’t just sell hot tubs. We offer a comprehensive experience built on expertise, care, and lasting support. What sets us apart is our commitment to making sure you feel confident and cared for every step of the way. From complimentary site inspections to trusted service partnerships and ongoing water care support, we go beyond the sale to ensure your hot tub journey is smooth and stress-free.

When you choose RnR, you’re not just investing in a spa. You’re investing in a team that’s dedicated to your comfort, safety, and satisfaction. That’s the RnR difference, and it’s why so many customers across Calgary and beyond trust us to bring their backyard dreams to life. Come and visit us in our Calgary showroom.

Servicing all makes and models, including Vita Spa, American Whirlpool, and Maax Spas.

Now servicing Calgary, Airdrie, Strathmore, Okotoks, High River, Chestermere, Invermere, Banff, Canmore, Radium, Golden, and the surrounding areas.