Service Terms for our service calls.

-All service panels of the hot tub must be free and clear for access.
-If access is not made available, there will be a $75 charge to the card on file.
-Electrical is the customer's responsibility.
-It is the customer's responsibility to provide a safe working environment.
-90-day warranty parts and labor.
-A form of payment is required to book your service.
-Please refer to your warranty card. If it is a non-warranty call you will be billed at our full rate.
-Our call-out fee is $225 plus tax.
-All out-of-town customers will be charged $2.50 per kilometer for mileage one way. This applies to all warranty calls as well.

                                                Includes first 30 minutes onsite. One time fee to diagnose problem, material count and quote the repair. Includes any portion of the hour to account for driving time.

                                                       Ensure your spa is working at its peak! Have our team evaluate your spa once per year to ensure optimum performance.

                                                 This involves RnR filling and running your hot tub in our workshop to ensure proper function. 

                                                       Fixing and replacing any plumbing components that may be leaking or compromised. 

                                  Fixing and replacing any components that may have been damaged due to weather conditions and ice forming.

                                          We can take a look to ensure your system is operating optimally. Around the 2-year mark, the bulb and ozone may need to be replaced.
                                                            Stairs, handrails, cover lifters, and more, can make your hot tub become a spa, a place to entertain, or just get away from it all. Our trained Service professionals are here to help and take care of the details for you. 

                                                 Unwrapping the cover and installing onto hot tub or swim spa and the cover lifter if attached to hot tub. Disposal of wrapping included.

                                    Connect to your spa anywhere in the world with wifi technology. 

diagnostics & inspections

We Service all makes and modes of hot tubs and swim spas, such as Jacuzzi, Beachcomber, Arctic, Polar, Dynasty, Bullfrog, Artisan, Caldera, Cal Spas, L.A. Spa, Marquis Hot Springs, and many more.

repair & replacement

upgrades & modernizations


repair & replacement

Diagnostic/Call Out:

50 Point Inspections:

Bench Test In Shop:

Plumbing Replacement:

Freeze Damage:

UV/Ozone Repair:

Accessory Installation:

Cover Installation:

WIFI Add-On:

Send it

Ready to get started? 

Thank You! 

Land Acknowledgement: We would like to take this opportunity to acknowledge our showroom is situated on the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in Southern Alberta, which includes the Siksika, the Piikuni, the Kainai, the Tsuut’ina and the Stoney Nakoda First Nations, including Chiniki, Bearpaw, and Wesley First Nations. The City of Calgary is also home to Métis Nation of Alberta, Region III.

RnR features a gallery of Hot Tubs, Accessories, Chemicals and water testing in our showroom located at 8, 5700 Barlow Trail SECalgary, T2C 1Z9 AB, Canada. We represent several exclusive lines of hot tubs that you absolutely have to see before making a purchase.

Call us @ 403-203-0860

visit us first

Get Directions