Buying a hot tub is an exciting investment, but many people don’t realize that the experience doesn’t end at delivery; it’s just beginning. 

At RnR Hot Tubs and Spas, we believe your purchase should come with more than just the product. It should include peace of mind, ongoing guidance, and reliable service from experts who care. That’s why we’ve built a reputation in Calgary and beyond as more than just a retailer; we’re your partner for the life of your hot tub.

Our approach is simple: we care about what happens after the sale. That includes the setup, learning curve, water care, and seasonal changes that impact your spa experience. We’re with you every step of the way to ensure your hot tub adds long-term value to your home and your wellness routine.

THE DIFFERENCE THAT RNR HOT TUBS AND SPAS OFFER

When it comes to hot tubs, the difference isn’t just in the brand or the number of jets, it’s in the experience. At RnR Hot Tubs and Spas, we go beyond simply selling you a spa. 

We focus on building lasting relationships, offering expert support, and making sure every step of your journey, before, during, and long after your purchase, is stress-free and personalized. That’s the RnR difference: service that stands out, quality you can trust, and a team that truly cares.

Here are the pieces that set us apart from other hot tub dealers.

Understanding the True Cost of Ownership

A hot tub isn’t just a one-time purchase, it’s a lifestyle investment. Over time, your spa will need cleaning, chemicals, filters, parts, and perhaps the occasional repair. Many customers come to us after buying from other dealers, frustrated by the lack of support when they need help the most. That’s why we prioritize transparency from the beginning.

When you purchase from RnR, we explain the full cost of ownership and provide resources to make everything manageable. From helping you understand chemical usage to setting up affordable service plans, we remove surprises and empower you to enjoy your hot tub stress-free.

Why Support and Education Matter

A well-maintained hot tub can bring relaxation, recovery, and family fun for many years, but only if you know how to care for it. That’s why we offer education at every step. Our friendly team takes the time to teach you how your spa works, how to maintain your water chemistry, and when to call for help. Whether you’re a new owner or a seasoned spa lover, our expert advice is always just a phone call away.

Plus, we offer a unique service that many others don’t: Spa School. This is a hands-on opportunity to learn from our technicians and staff so you can feel confident and in control. The better informed you are, the better your hot tub experience will be, and we’re committed to ensuring that.

Local Expertise That Makes a Difference

When you choose a local hot tub dealer like RnR Hot Tubs and Spas, you’re not just buying a product, you’re investing in a community connection. We’ve been serving Calgary and the surrounding areas for years, and we’ve built our business on trust, referrals, and real relationships. Being local means we understand the unique challenges of owning a hot tub in Alberta’s climate, from freezing winters to fluctuating seasonal temperatures.

Our commitment to the community goes beyond our showroom. We actively support local events, partner with local businesses, and ensure our service team is available to respond quickly to your needs. We’re proud to be a part of Calgary’s wellness and lifestyle journey, and we’re here for the long haul.

Calgary-Based, Community-Focused

As proud Calgarians, we’ve made it our mission to elevate hot tub ownership throughout the city and surrounding regions. Whether you’re in Airdrie, Okotoks, or Canmore, you’ll receive the same level of care and commitment we offer every customer. Our team doesn’t just work here, we live here, raise our families here, and relax in hot tubs here, too.

This deep local knowledge allows us to recommend the best models, maintenance plans, and accessories for your specific needs. We know what works for our climate, our water conditions, and our community values. That’s something you can’t get from a pop-up tent sale or an online retailer.

In-House Technicians with Deep Experience

Unlike many dealers who outsource repairs and maintenance, RnR Hot Tubs and Spas has a team of in-house technicians who are trained, experienced, and passionate about hot tub care. This means faster response times, better troubleshooting, and more consistent service for our customers.

Our technicians don’t just follow a manual. They understand the ins and outs of every hot tub we sell. From diagnosing complex issues to routine inspections, they’ve seen it all. And because they’re part of the RnR family, they’re held to the highest standard of customer service and quality.

RnR’s Full-Service Water Care Advantage

Clean, balanced water is the foundation of a great hot tub experience. At RnR Hot Tubs and Spas, we take the mystery out of water care and give you the tools, training, and support to maintain sparkling, safe water year-round. Whether you’re a first-time spa owner or an experienced user, our water care program is designed to meet you where you are.

We carry all the essential products you need, from premium chemicals to top-quality filters, and we’ll guide you on how and when to use them. Our team is available in-store or by phone to answer questions, test your water, and help you make adjustments to keep your hot tub performing at its best.

Why Water Maintenance Shouldn’t Be DIY

Trying to manage water care on your own, especially with hard water, cold temperatures, and frequent usage, can quickly become overwhelming. Without the right knowledge, you risk cloudy water, skin irritation, or even damage to your equipment. That’s why we don’t leave you guessing.

We take the guesswork out of the process by offering free water testing, clear guidance on chemical use, and professional advice you can trust. Many of our clients come in monthly with water samples, and we walk them through exactly what they need. It’s part of the ongoing relationship we build with every customer who walks through our doors.

Our Spa School: Education That Empowers

Education is a cornerstone of our service model. That’s why we created Spa School, a program where we teach you everything you need to know about operating and maintaining your spa. From water balancing and filter cleaning to winterization and troubleshooting, Spa School gives you confidence in your investment.

This isn’t a sales pitch. It’s a community learning experience. We want you to walk away feeling informed, empowered, and excited about your hot tub ownership. And if you forget something later on? No problem. We’re always here to answer your questions and refresh your memory.

Tailored Solutions, Not Just Hot Tubs

At RnR, we understand that no two customers are the same. That’s why we never push a “standard” model or one-size-fits-all solution. Instead, we take the time to learn about your space, goals, and lifestyle so we can recommend a hot tub or swim spa that suits your unique needs. 

Whether you want a quiet place to unwind after work or a larger model to entertain friends and family, we help you find the perfect fit.

Our showroom features a wide variety of spa models, each with distinct features, sizes, and therapeutic benefits. During your consultation, we walk you through the pros and cons of each option, always prioritizing your comfort, budget, and long-term satisfaction.

Swim Spas vs Hot Tubs: What’s Right for You?

Hot tubs and swim spas serve different purposes, and we’re here to help you decide which one is best for your lifestyle. Swim spas offer the added benefit of a larger, fitness-focused space with adjustable current jets for low-impact workouts, while hot tubs provide a compact, cozy environment designed for relaxation and hydrotherapy.

If you’re looking to incorporate aquatic exercise into your routine or need more space for multiple users, a swim spa might be your ideal choice. On the other hand, if your focus is stress relief, improved sleep, or recovery after a long day, a hot tub may be a better fit. Our team will help you weigh each option based on your priorities, available space, and long-term goals.

Site Visits and Installation Planning Support

Installing a hot tub or swim spa isn’t as simple as dropping it in your backyard. It involves planning for access, delivery logistics, electrical setup, and seasonal factors. That’s why we offer pre-installation site visits to assess your space and help you plan the ideal layout and preparation steps.

Our experienced staff works closely with you and your contractors to ensure everything is ready for installation day. We consider factors like wind protection, drainage, shade, and accessibility so that you enjoy your hot tub not just on day one, but every day after. From permits to patio planning, we’ve got you covered.

Let us show you what it means to be part of the RnR family and why we are the leading hot tub dealer in Calgary. Visit us in-store or online to experience the difference.

You can visit us at Bay 8 –  5700 Barlow Trail SE in Calgary.

Servicing all makes and models, including Vita Spa, American Whirlpool, and Maax Spas.

Now servicing Calgary, Airdrie, Strathmore, Okotoks, High River, Chestermere, Invermere, Banff, Canmore, Radium, Golden, and the surrounding areas.