How often should I drain my hot tub

Hassle-Free Monthly Water Maintenance for Your Hot Tub or Swim Spa

RnR Hot Tubs and Spas

Samantha Laycock

April 28, 2024

Congratulations on your new hot tub or swim spa!! It’s an exciting addition to your home, offering relaxation right in your backyard. However, if you’re feeling a bit intimidated by the prospect of operating and maintaining a hot tub, you’re not alone. 

Many new and even experienced hot tub owners experience a sense of uncertainty when faced with the responsibility of caring for their investment. But fear not – with the right guidance and knowledge, you can overcome your apprehension and confidently enjoy your hot tub for years to come. 

In this article, we delve into the importance of water maintenance and introduce our comprehensive program designed to keep your hot tub or swim spa in pristine condition.


Proper water maintenance is crucial for ensuring the longevity, performance, and safety of your hot tub or swim spa. Neglecting to maintain the water can lead to a host of problems, ranging from poor water quality to equipment damage. Improper care of your water can also lead to voiding of your warranty if issues arise. 

Here are five reasons why proper water maintenance is important.

  1. Water Quality: One of the primary reasons for maintaining proper water chemistry in your hot tub or swim spa is to ensure water quality. Balanced pH levels, adequate sanitizer levels, and proper alkalinity are essential for keeping the water clean, clear, and free of harmful bacteria. Failure to maintain optimal water quality can result in skin irritation and other health issues for users. 
  2. Equipment Longevity: Regular water maintenance also plays a significant role in preserving the lifespan of your hot tub or swim spa equipment. Clean, well-balanced water helps prevent scale buildup, corrosion, and other damage to pumps, heaters, filters, and other components. By maintaining proper water chemistry and cleanliness, you can extend the life of your equipment and avoid costly repairs or replacements.
  3. User Safety: Ensuring the safety of hot tub or swim spa users is paramount, and proper water maintenance is essential in this regard. Water that is not properly sanitized or balanced can harbor harmful bacteria, viruses, and other pathogens that pose health risks to others. By maintaining clean, sanitary water, you can create a safe and enjoyable environment for yourself, your family, and your guests.
  4. Enhanced Enjoyment: Perhaps most importantly, proper water maintenance enhances the overall enjoyment of your hot tub or swim spa experience. Clean, clear water invites relaxation and rejuvenation, allowing you to fully immerse yourself in the therapeutic benefits of hydrotherapy. Additionally, knowing that your hot tub or swim spa is properly maintained provides peace of mind, allowing you to focus on unwinding and decompressing without worrying about water quality or equipment issues.
  5. Cost Savings: While proper water maintenance requires an investment, it ultimately saves you money in the long run. By preventing damage to your hot tub or swim spa equipment and avoiding the need for costly repairs, regular maintenance helps you maximize the lifespan of your investment. Additionally, maintaining clean, well-balanced water reduces the need for excessive chemical treatments and water changes, resulting in lower operating costs over time.


Maintaining a hot tub or swim spa is essential to ensure optimal performance, longevity, and user satisfaction. Neglecting regular maintenance can lead to a host of problems, ranging from water quality issues to costly repairs. 

Many hot tub and swim spa owners underestimate the importance of regular maintenance. However, failure to properly care for these luxury water products can result in a range of issues, including bacterial growth, algae buildup, and equipment malfunction. By neglecting maintenance, owners risk compromising the safety and enjoyment of their investment. 

monthly water maintenance

Our water maintenance program is tailored to meet hot tub and swim spa owners’ unique needs. We offer this service to ensure clean, safe, and well-functioning water systems. 


Our expert technicians will come to your home and provide quality water care to ensure that your hot tub is properly maintained. Our program includes regular water testing to monitor pH levels, alkalinity, and chlorine levels. This service includes:

  • Biweekly water balancing
  • Biweekly water testing
  • Chemicals included
  • Biweekly Ultrasonic filter cleaning
  • Water line cleaning
  • Removal of particles
  • Snow removal


There are not many requirements to join the RnR Water Maintenance Program however, there are a few things that will need to happen before starting the program.

You will need to purchase a second set of filters. Since we are changing your filters biweekly so that they can be ultrasonicly cleaned, we need to have the second set to put in your hot tub or swim spa. 

Ultrasonic cleaning is a revolutionary new technique for removing dirt and contaminants from filtering equipment and components of all types. We’ve personally been impressed by the increased filter flow rate, performance, and longevity of spa filters that are cleaned using an ultrasonic method. This service alone typically costs $19.95 plus tax per filter. 

You will need to start with clean water in your hot tub. The easiest way to determine if you need to do a drain and refill before starting on the water maintenance program is to bring in a water sample. We test your hot tub or swim spa water for free. This will let us know where your TDS sits and how your current water balance is looking. From there we can determine if you need to do a drain and refill. 

You can either do a drain and refill yourself or you can have us come out and do one for you. Once you sign up to be a part of the program, you will save 20% on services and products (except for covers) that you will need to buy. 

You will need to fill out the contract and the credit card authorization form. With this program, you are automatically charged on the 5th of every month. There is a contract that you need to sign and the credit card form that we need filled out. Once these are done and all of the other requirements are ready, you can begin the water maintenance program. 

Between our visits, you will still need to add in your chlorine and shock after you use your hot tub. This program does not cover the chemicals for your daily usage. This means that when you get out of your hot tub, you will still need to put in chlorine and you will still need to shock your hot tub. 

This helps to maintain the proper chemical balance of your hot tub. When you enter your hot tub or swim spa, you also introduce contaminants into your water. That is why you will chlorinate and shock between our visits.

If you need to learn about how to take care of your water, we do offer Spa School. This is a great workshop that will teach you everything you need to know about proper water care. 


By enrolling in our water maintenance program, customers can enjoy peace of mind knowing that their hot tub or swim spa is in expert hands. Proper water care not only prolongs the lifespan of these recreational units but also ensures a hygienic and enjoyable experience for users. 

Furthermore, our program offers cost-effective solutions compared to the expenses associated with neglected maintenance and repairs. 

A few of the advantages of our Water Maintenance Program:

  • You get technician eyes on your hot tub or swim spa biweekly.
  • Your filters are getting an Ultrasonic Filter cleaning every two weeks.
  • You get 20% off of services, parts, and supplies. (This excludes new cover orders.)
  • We keep your water maintenance records so that you can have a look over past reports on your hot tub water care.
  • Ease of mind knowing that your water is being properly cared for.

After one year of service, you will receive:

  • A FREE 50-point inspection on your hot tub. This comes with a 4-page report that will show you what is going on with your hot tub or swim spa.
  • A FREE drain and refill once per year. We do recommend that you drain and fill your hot tub twice per year. For the second drain and refill, you will receive 20% off. 
  • A FREE shell clean. 
  • A NEW set of filters.


Signing up for our water maintenance program is quick and easy. Simply contact our team and we’ll send over the contract and the credit card authorization form. You can give us a call at 403-203-0860

For new water maintenance customers, we have a special promo going on. When you sign the contract for one year, you will receive  ONE MONTH OF WATER MAINTENANCE FREE!! 

Investing in our water maintenance program for your hot tub or swim spa is an investment in the longevity and performance of your luxury water oasis. With our comprehensive services, expert technicians, and our commitment to customer satisfaction, you can rest assured that your hot tub or swim spa will remain a source of relaxation and enjoyment for years to come. 

Servicing all makes and models including: Vita Spa, American Whirlpool, and Maax Spas.

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