Service Terms for our service calls.

-All service panels of the hot tub must be free and clear for access.
-If access is not made available, there will be a $75 charge to the card on file.
-Electrical is the customer's responsibility.
-It is the customer's responsibility to provide a safe working environment.
-90-day warranty parts and labor.
-A form of payment is required to book your service.
-Please refer to your warranty card. If it is a non-warranty call you will be billed at our full rate.
-Our call-out fee is $225 plus tax.
-All out-of-town customers will be charged $2.50 per kilometer for mileage one way. This applies to all warranty calls as well.

Part of our commitment to serving our customers in the best way possible, our service coordinator will register your hot tub or swim spa warranty for you.

This means that on the day of delivery, you do not need to worry about remembering to register the warranty yourself. 

We are your certified warranty service provider for Maax Spas. Refer to your warranty information for warranty care.

Please do not tinker with your spa components while under warranty coverage and let the professionals ensure you get the right parts for the issue. Call our office to book service.

Sit down with one of our board certified dietitians to help create a diet and nutrition plan to help you meet your goals. 



Balboa Water Group 40940 User Guide – TP600 and TP400

warranty registration

warranty service

hot tub & swim spa manuals

warranty care

warranty service

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Land Acknowledgement: We would like to take this opportunity to acknowledge our showroom is situated on the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in Southern Alberta, which includes the Siksika, the Piikuni, the Kainai, the Tsuut’ina and the Stoney Nakoda First Nations, including Chiniki, Bearpaw, and Wesley First Nations. The City of Calgary is also home to Métis Nation of Alberta, Region III.

RnR features a gallery of Hot Tubs, Accessories, Chemicals and water testing in our showroom located at 8, 5700 Barlow Trail SECalgary, T2C 1Z9 AB, Canada. We represent several exclusive lines of hot tubs that you absolutely have to see before making a purchase.

Call us @ 403-203-0860

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