Frequently Asked Questions
What people ask us most before buying — running costs, delivery, water care and what happens if something goes wrong. If yours is not here, call us and we will answer it properly.
No. Our service coordinator registers your warranty on your behalf at delivery — no action needed from you.
Yes. Our own team handles delivery, installation, and start-up for every hot tub we sell.
A 50-Point Inspection is included complimentary with every dewinterization, and is available on its own to catch small issues before they become expensive ones.
We drain the tub, wipe down the interior, and add antifreeze. You'll need to provide a spot for us to dispose of the water, or be present so we can use yours.
We clean out the antifreeze, wipe the interior, and lube or replace o-rings if needed. Every dewinterization includes a complimentary 50-point inspection.
Yes. We handle moves within your property, as well as moves to a new property. Note that a move to another property covers transport only — it doesn't include draining or unhooking at the original location.
Yes. Bring in a water sample during business hours for free water testing.
A one hour-long workshop at our showroom that covers chemical essentials, water testing, and maintenance tips, so you can keep your water crystal-clear and healthy with confidence.
8-5700 Barlow Trail SE, Calgary, AB. Call ahead to confirm hours before you visit.
Give us a call — we're happy to help.
Questions about your space?
Talk to us and we will measure the access route, check the electrical, and tell you honestly what will fit.
Showroom: 8-5700 Barlow Trail SE, Calgary.
