Home shows can seem like a fun way to conveniently check out all the big-ticket items you’ve been thinking about in one place. But, over the years, we’ve heard from many Calgarians who were dissatisfied with their experience of buying their first hot tub through a home show. Many of these homeowners had always dreamed of hot tub ownership, but they didn’t get the first spa purchasing experience they deserved. Instead, they fell prey to high pressure sale tactics employed by vendors at these sorts of shows, and they ended up paying too much for a spa that didn’t really meet their needs.
The top hot tub manufacturers in North America, like MAAX, Jacuzzi, Vita Spas, and American Whirlpool are trusted for a reason. They’ve been around for years, and they’re well established in the market. That means it’s easy to find reviews, schedule a wet test from an official dealer, have your hot tub maintained, and more.
Reputable hot tub companies, like MAAX, pride themselves on delivering a top notch product and consumer experience, which is why they don’t approve of the aggressive sales tactics used at home shows. Honest spa brands, like MAAX, want to ensure that their dealers are offering the high level of customer service their customers expect.
MAAX expects that, when a Calgarian comes to buy a spa from RnR Hot Tubs, we’ll talk to them about our set up and delivery options. Our customers also know they can always come to us for service, parts, and training. You won’t find any of these things at a home show, which is why you also won’t find the trustworthy manufacturers.
You wouldn’t buy a car without driving it, and you shouldn’t buy a hot tub without soaking in it. As anyone can tell you, just sitting in the driver’s seat isn’t going to tell you what the driving experience is really like. At home shows, there’s no opportunity for a real wet test. At best, you’ll get to sit in the empty tub. That means, you aren’t able to see what the jets are like or how the spa feels when it’s full. In our professional opinion, a wet test is an integral part of the hot tub buying experience. We want all of our customers to feel confident that they are getting the right spa for them, and that means giving it a try before they buy!
Home shows can be fun and exciting. They might even be a good place to get some ideas about what you’d like to purchase in the future. But if you’re going to enjoy a local show, leave your credit card at home. Buying a hot tub shouldn’t be a spur of the moment decision when you’re feeling pressured by an aggressive salesperson. You need to take your time, do your research, and make sure you’re comfortable with the purchase.
Ready to buy a hot tub? The experts at RnR are here to help! Let our professionals help to narrow down your best options and schedule a wet test, so you can find the right spa for you. Call us today at 403-203-0860 or visit our location at 8, 5700 Barlow Trail SECalgary, T2C 1Z9 AB, Canada.